AIA+ HK 5.4.0

The AIA+ mobile application serves as a comprehensive tool for customers of AIA Hong Kong and Macau, facilitating the management of insurance policies, claims submission and tracking, and participation in the AIA Vitality program.

Key Features:

• Efficiently pay insurance premiums and review policy details, coverage, and account value.
• Submit and monitor the progress of medical, accident, and travel claims while checking the claim balance.
• Access a directory of network doctors and health service providers.
• Participate in the AIA Vitality program to earn and redeem rewards.
• View and transfer ePremium coupons seamlessly.
• Stay informed about the latest products and offers from AIA.

Manage Your Insurance Policies and Accounts:

• Quickly pay your insurance premiums with ease.
• Access detailed information on your insurance policies, including coverage specifics and MPF balance.

Claim Submission and Tracking:

• Easily submit claims for medical, accident, or travel-related incidents.
• Track claim status with timely notifications regarding updates.

Health and Wellness Services:

• Locate network doctors and other healthcare providers.
• Utilize your medical or AIA Vitality membership card for services.
• Engage in health assessments, track daily activities, and participate in challenges to earn AIA Vitality rewards.

Additional Features:

• Register or update your account using your mobile number for convenience.
• Select from various login options, including facial recognition, fingerprint authentication, or password entry.
• Accumulate and redeem AIA Points for exciting rewards.
• Easily manage ePremium coupons by viewing and transferring them as needed.
• Stay updated on the latest offerings from AIA.

Warranties, Disclaimers, and Exclusive Remedies:

The AIA+ mobile application and its web counterpart are provided on an “as is” basis without any warranties of any kind. This includes but is not limited to all implied warranties of merchantability or fitness for a particular purpose. These warranties are exclusive to the extent permitted by law.

Limitation of Liability:

AIA shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of AIA+, including but not limited to loss of profits, revenue, data usage, business opportunities, or anticipated savings. The maximum liability of AIA for any damages related to the use of the AIA+ app shall be restricted to the re-supply of said app.

AIA, as referenced herein, refers to AIA International Limited (Incorporated in Bermuda with limited liability).